FAQ

Question: What are the “Terms of Use” for?
Answer: The Terms of Use define the rules for accessing and using the Finesse Montreal website, whether for browsing, making a purchase, or using our services. They apply automatically as soon as you visit the store or place an order.

Question: Who does “we / our / us” refer to?
Answer: These terms refer to Finesse Montreal, the operator of the website, its services, features, and content.

Question: Can the terms change?
Answer: Yes. Finesse Montreal reserves the right to update or modify the Terms of Use at any time. The most recent version is always available on our website.

Question: Is there an age requirement to use the site?
Answer: Yes. You must be of legal age under the laws of your place of residence to use the site or receive ordered products.

Question: What activities are prohibited?
Answer:

• Using the services for illegal or unauthorized purposes.

• Spreading viruses, malware, or any harmful code.

• Circumventing or violating applicable laws.
  Any violation may result in the immediate suspension of your access.

Question: Is my personal information secure?
Answer: Yes. Payment information (e.g., credit card data) is always transmitted in encrypted form. Other data (such as comments), however, may be transmitted without encryption.

Question: Can I reuse the images or texts from the site?
Answer: No. All content (texts, photos, logos, design) is protected by copyright. Reproduction, publication, or commercial use without written authorization is strictly prohibited.

Question: What if the information on the site is inaccurate or incomplete?
Answer: The information is provided for general purposes only. Finesse Montreal does not guarantee its accuracy, completeness, or timeliness. It may be modified at any time.

Question: What do external links mean?
Answer: The site may contain links to third-party services or websites. Finesse Montreal is not responsible for their content, operation, or reliability.

Question: What are my rights and responsibilities as a user?
Answer:

• You declare that you meet the legal age requirement.

• You are responsible for your own content (e.g., comments, uploads).

• You must comply with all applicable laws, including those on intellectual property and privacy.
  In case of non-compliance, Finesse Montreal may suspend or terminate your access.

Question: What happens in case of a dispute?
Answer: The Terms of Use are governed by the most recent version available on the site. Any dispute or claim will be handled according to the applicable legislation specified in these terms.

Question: Why is it important to read these terms?
Answer:

• To understand your rights and obligations as a customer.

• To use our services safely.

• To avoid any misuse or misunderstanding.